Terms & Conditions
Guarantee
1. Damages
All my jewelry is guaranteed to be free of defects in materials and workmanship, so if your jewelry breaks in case of normal wear and care, or it breaks during shipping, you can return the item within 7 days after receiving your order.
In that case we have several variants:
-full refund ( shipping costs are not refundable)
-I fix your item and send it back for free (+you get 20% discount on the next order)
If you lost one of your earrings or charms from the bracelet, you can write me at any time and I will make a duplicate for you.
Every order comes to you in a zip bag and box, so you can keep it safe.
Do not wear polymer clay while applying perfume,
deodorant or hairspray.
Do not wear your jewelry when working with household
cleaners or chemicals.
Take care not to drop polymer clay jewelry, as it may
break just like any other clay or glass object.
To clean polymer clay jewelry, wipe it off with a
piece of soft fabric.
Avoid using any solvents or commercial jewelry
cleaning machines as they may separate the resin layer from the polymer clay
layer.
When not in use, store polymer clay jewelry in a box
or a separate compartment. Sharp objects can scratch it’s surface
Polymer clay doesn’t afraid of water, but metal parts could become rusty.
Don’t wear bracelets (especially floral ones) under the outerwear
Don’t let kids to play with it, because they can easily break, swallow or chew
the item.
If your item become broken,
write me a message, I will help you to fix it, if it is possible.
2. Lost Packages
I am not responsible for lost packages if you're not ordering the tracking number (+5 EUR to an order)
By submitting your order you agree to all terms and conditions on this page.